Frequently Asked Questions
Payments
We accept all major debit and credit cards, including Visa, Mastercard, American Express, and Apple Pay. Payments are securely processed through Shopify Payments.
We currently do not offer cash on delivery when you purchase online.
Returns
We offer free returns within 14 days of the date you received it. Please make sure you put items back in their original packaging before you send them back to us. The product must be unworn and unwashed, with hang tags attached, and accompanied by proof of purchase. All products are subject to inspection once we receive them.
Once we receive your item, a refund is initiated immediately. All major credit card providers generally take 5-7 business days to process your refund before it appears in your bank account.
The best way to change your order is to contact our support or simply give us a call during our business hours. If an order is shipped, we won't be able to make any changes to your order and you would need to place a new order.
Shipping
Orders are processed in the order we receive them unless you've chosen expedited shipping. You can track your order status on a tracking page & also signup for alerts on a courier website.
At this time, we only offer shipping within the United Kingdom. We’re working on expanding our delivery options, so stay tuned for updates in the future.